Custome Service Client

Armatis is one of the leading outsourcing providers in the European market. With over 37 years of experience in customer relations, we offer a wide range of services—from traditional approaches to innovative digital solutions—that cover the entire customer experience.

Due to our dynamic growth and the steady expansion of projects for our prestigious partner clients, we are seeking new French-speaking talent who are communicative, eager to commit to our team, and who share our values: Commitment, Cohesion, Compromise, and Diversity.

Give your career a new boost by joining a rapidly growing project in the insurance brokerage sector.

We offer:

✅ An employment contract starting on your first day,

✅ An attractive compensation package,

✅ Paid training,

✅ A position in a company with real opportunities for professional growth,

✅ We reward your dedication,

✅ On-site work

✅ Location: Porto (Trindade Metro Station),

✅ A modern and functional workspace,

✅ Integration into a dynamic team with a friendly atmosphere.

✅ Discounts / Partnerships with major brands and institutions in

various sectors (banking, healthcare, sports, fashion, etc.)

Your responsibilities:

✅ Make and receive calls from various clients and respond to their requests,

✅ Handle client requests in the back office,

✅ Sales-oriented approach depending on the project

✅ Ability to address objections and complaints,

✅ Comfortable using various computer applications,

What we expect from you:

✅ Fluency in French (spoken and written): C1/C2 level (mandatory requirement),

✅ Strong theoretical and practical knowledge of computer systems (mandatory requirement),

✅ Strong interpersonal skills,

✅ Be proactive and take the initiative,

✅ Experience in customer relations is a plus,

✅ Be available for flexible and rotating schedules (40 hours/week – 8 hours/day)