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Customer Service Specialist with Italian

varsovie, mazowsze - pologne Contrat d'apprentissage (CDD) 22/01/2018 - de 6 mois 2017-103
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Description de la mission

Parli italiano? Do you like contact with people? armatis-lc is one of the leading European outsourcer in Customer Service. With 30 years of experience, we offer a wide range of services going from traditional approaches to new digital innovative ones that cover the whole customer experience. Due to our dynamic development and constant grow of language projects for our international and prestigious clients from travel and fashion industry, we are looking for communicative and engaged Italian speakers. Join our international team and become: Customer Service Specialist with Italian You will be responsible for: • Answering incoming calls from customers in Italian language, • Supporting customers via online chat and mail, • Providing customers with relevant information, • Answering questions and resolving customers' issues in accordance with the current procedures, • Ensuring exceptional customer experience and maintaining high quality of service.

Profil

What is important for us? • Good knowledge of Italian language – min. B2 level (oral and written), • Communicative level of Polish or English language will be advantage, • Computer literacy, • Excellent communication skills, • Motivation to work and to achieve project's goals. What do we offer? • Employment stability, • Attractive hourly pay and additional bonus system, • Professional initial training, thanks to which you will gain knowledge of customer service - the training lasts 10 days - we pay the fee for your participation in it, • Substantive support of the leader at every stage of cooperation with us and coaching that improve your skills, • Co-financing for a sports card. Are you interested? Send your CV.

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01
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02
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03
Entretien de motivation

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04
Entretien de validation

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05
Session de formation

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